Shipping & returns
Shipping costs
We ship with Thailand Post. The shipping price depends on the total weight of your parcel and is shown before you pay (VAT included).
| 0 g – 200 g | ฿ 22 |
| 200 g – 500 g | ฿ 28 |
| 500 g – 1 kg | ฿ 38 |
| 1 kg – 2 kg | ฿ 58 |
Free shipping within Thailand for orders from ฿ 5,000.
Delivery times
Items in stock are sent within [1–2] working days after payment. Items made to order are sent when they are ready, in about 40 days. When your parcel leaves, we send you the tracking number by e-mail, or by LINE if you gave us your LINE ID.
Returns
[Return policy, e.g. returns within 7 days of delivery, unused and in the original condition; custom-made items cannot be returned]
If an item arrives damaged or is not what you ordered, please contact us within [3] days with a photo. We replace it or refund you.
Refunds
We refund with the method you paid with (card, PromptPay or bank transfer) within [14] days after we receive the item back.